BMW

Dilawri BMW

1919 1st Avenue
Directions Regina, SK S4R 8R8

  • Local : (306) 525-4269
  • Sales: 1 (888) 439-1195
  • Service: 1 (888) 391-3009
Info

Dilawri BMW Customer Reviews

Customer: Karen Lisk

Overall Satisfaction: 10, Likelihood to Recommend Dealership: 10, Likelihood to Recommend Brand: 10, Sales Experience Improvement Comment: We had the best experience at BMW with the entire team! We have owned Audi S5 V8, MB GLK and MB C400.... neither dealership can come close to the team you have at Regina BMW! I can't stress enough how wonderful I feel about going to BMW. Dealing with a team who are proud of the Brand the represent says tones - I'm happy to be part of the brand now too.  If all BMW dealerships are like the Regina location, hats off to all of you! THANK YOU! Treated With Courtesy and Professionalism: Yes, Overall Satisfaction Sales Consultant Performance:  10, Contacted by Retailer After Vehicle Delivery: Yes, Additional Comments or Suggestions: ...where do I start?? 100% team effort! I hope I can think of everyone who I meet and was wanting to help any way they could! So great to see wonderful team service. Of course Jarett and Ray, Dustin helped Jarett when we 'dropped in' while Jarett was with another customer, Sam added his friendly personality offering to get us the coffee for Jarett to stay answering and telling all about the car i wanted, and Mike in service getting me the winter tires, Steve & Mark are the names of two others that we meet (my fault if i got names wrong). And Kent walking us through the lease papers - wonderful guy Kent is too!! I can't remember the reception girls name, but she was sweet too.  The lot boy - (name??) even was really friendly!  Ray is a wonderful role model for the newer staff. Ray is an asset as is Jarett! Dustin was so willing to be helpful too. I remember one other man that i haven't mentioned but I don't recall his name at all - however we saw him the day we picked up my wonderful new car and he was excited for us. WOW! please see me previous comments too.

Alison Carvell Watson

Overall Satisfaction: 10, Likelihood to Recommend Dealership: 10, Likelihood to Recommend Brand: 10, Treated With Courtesy and Professionalism: Yes Overall Satisfaction Sales Consultant Performance:  10, Contacted by Retailer After Vehicle Delivery: Yes, Additional Comments or Suggestions: Our sales associate Dustin was amazing from the moment we first walked through the door of the dealership. He was attentive to our needs in a vehicle and respectful of our research process in selecting a vehicle. Dustin went out of his way to bring in a vehicle to the dealership to allow us to see a 3rd row in an X5 to help with our decision making process. He also arranged for an extended test drive to allow us an opportunity to test drive the vehicle in the dark as well as in the daylight hours. At pick up Dustin had everything ready and made the delivery process smooth and efficient. He made us feel like we had his complete attention and that we were the most important customer in the dealership. Steve was also great to work with in understanding our pricing options available and worked hard to meet our price and service expectations. He was respectful and diligent in his work. He was a pleasure to work with. Kent was well organized and ready for us when we showed up to pick up our vehicle with all of the purchase and financing paperwork ready for us to sign. Kent was clear in describing our options in financing or leasing a vehicle and made that experience smooth and simple. While shopping for a vehicle we were actually leaning towards another brand as it fit our current family better with a true 3rd row of seating (whereas the X5 has a much smaller 3rd row). The other brand we considered is also a luxury brand that is very well respected in the industry. Our decision to purchase the X5 was based on the performance of the staff at the dealership. We wanted to deal with the BMW dealership and for that reason chose the X5.  We are very happy with the X5 and have no concerns that this vehicle can't meet the needs of our family both today and into the future. I'm completely satisfied with the service we have received thus far from everyone we've dealt with and I look forward to being part of the BMW family.

Contact

Dilawri BMW

1919 1st Avenue
Directions Regina, SK S4R 8R8

  • Local : (306) 525-4269
  • Sales: 1 (888) 439-1195
  • Service: 1 (888) 391-3009

Hours

  • Monday 7:30AM - 8:00PM
  • Tuesday 7:30AM - 6:00PM
  • Wednesday 7:30AM - 6:00PM
  • Thursday 7:30AM - 8:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed

Make an Inquiry